Gail Cottle, Retail and Product Advisory

SPEAKING TOPICS Gail Cottle is frequently called upon to speak on a variety of topics, most recently as a panel participant at the National Retail Federation's Big Show. Listed below are several of her areas of expertise. Customer Service Looking at service through the eyes of the customer. Great customer service means more than offering a smiling face and a helpful attitude. It’s also about having the perfect inventory mix, stocking the right items at the right price. Leadership Leading with integrity. In today’s new business climate, it’s essential to lead by example. How do you get employees to rally behind your decisions and offer their best efforts? Partner Relations Everybody’s a winner: Managing partner relations so that both sides get what they need. Effective partner relationships begin by choosing companies with shared values. Vision and Strategy The whats, hows and whys of corporate strategy. Reaching your organizational goals starts with setting up a plan. What requirements and steps are necessary to put your company where you want it to be? Competitive Advantage Competing in today’s fast-paced global world. Leveraging your strengths and competitive advantage is essential for winning in the current business climate. How can your business set itself apart to become a world-class leader? Cross Cultural Business Understanding the subtleties of culture. You’ll increase your chances of international success if you take the time to learn about the social customs of the nation you’re doing business in.